02 / E-COMMERCE

Turn more product interest into orders.

Connect product discovery, purchasing and retention. We build and improve online stores around customer needs, commercial priorities and the operation behind every order.

Discuss your business
Illustrative online store sales dashboard on a laptop, beside a woman holding a blue product box ready for dispatch.
Make it easier to find, choose and buy.DISCOVER → CHOOSE → RETURN
01 / PROBLEMS WE SOLVE

A store is only as strong as its weakest step.

01

Products that are difficult to find or compare

02

Checkout friction and uncertain purchase decisions

03

Disconnected order, stock and customer systems

WHO THIS IS FOR

A useful fit for your business.

Trading businesses with a store to improve, a clear product offer and access to purchasing data.

Your team owns product accuracy, stock, fulfilment and customer policies. We agree access, approvals and post-release support.

02 / WHAT YOU GET

Specific deliverables.

We agree exactly which of these are in scope before work begins.

  • 01Store review and priority list
  • 02Product and category page improvements
  • 03Basket and checkout improvements
  • 04Shopify development where it fits
  • 05Purchase and acquisition tracking
03 / HOW THE ENGAGEMENT WORKS

Four clear stages.

  1. 01

    Review of analytics and the shopping journey

  2. 02

    Improvements ranked by likely value

  3. 03

    Build and test in stages

  4. 04

    Measure orders and conversion against the baseline

How we measure it.

Track purchase conversion, average order value, repeat purchasing and operational effort. Interpret revenue alongside margins and acquisition costs.

04 / PRICING

What affects the cost.

Quoted after a short conversation. How pricing works

A bounded set of store improvements is agreed first. Testing and release milestones follow platform and trading requirements.

Platform subscriptions, payment fees, paid apps, fulfilment and acquisition spend are separate.

  • Size of the catalogue
  • Platform and theme constraints
  • Stock, payment and fulfilment integrations
  • Whether a migration is needed
05 / EVIDENCE

Explore a proposed customer journey.

Our studio concept explores the design thinking and journey—not commissioned work or a measured outcome.

See the relevant concept
06 / QUESTIONS

E-commerce.
Your questions.

RELATED SERVICES
LET’S CONNECT THE PIECES

Make it easier to find, choose and buy.

Trading businesses with a store to improve, a clear product offer and access to purchasing data.

Grow your online revenue